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Terms & Conditions

Terms & Conditions

By using our platform, you agree to these Terms and Conditions.

Acceptance of the Terms

These Terms and Conditions govern your use of our social casino platform (the "Platform"). By creating an account or using the Platform, you acknowledge that you have read, understood, and accepted these Terms. If you do not accept these Terms, please exit the Platform immediately.

Eligibility Requirements

To use the Platform, you must:

  • Be at least 18 years old (or the minimum age required by law in your jurisdiction).
  • Not be prohibited from accessing or using our services under any applicable laws.
  • Provide accurate and complete information about yourself during account registration.

Minimum Age Requirements

You must be at least 18 years old to use the Platform. We reserve the right to request proof of age if we have reason to believe you are underage.

Geographic Restrictions

We may restrict access to our services in certain countries or regions due to local laws, regulations, or licensing requirements. Check our website for a list of restricted countries and territories.

Account Registration Rules

When creating an account:

  • Provide accurate and complete information about yourself.
  • Choose a unique username and password.
  • Keep your login credentials secure (see "Login Credentials and Password Protection").

One-Account-Per-User Policies

Each user is limited to one account. We reserve the right to close or restrict any accounts we believe are created in breach of this policy.

Identity Verification and KYC

We may request verification documents, such as a government-issued ID, utility bill, or bank statement, to confirm your identity and age. You must provide these documents promptly if requested.

Account Accuracy Obligations

You must ensure the accuracy and completeness of information provided during account registration and throughout use of our services.

Account Security Responsibilities

  • Keep your login credentials secure.
  • Inform us immediately if you suspect unauthorized access to your account.
  • Do not share or sell your account details.

Login Credentials and Password Protection

Keep your username, password, and other security measures confidential. You are responsible for all activities conducted using your account, whether authorized by you or not.

Restricted Behaviour and Prohibited Activities

Engaging in the following behavior may result in restrictions or closure of your account:

  • Cheating or manipulating gameplay.
  • Sharing or selling accounts, login credentials, or Twists (our virtual currency).
  • Using unauthorized software to play games or access our services.
  • Making excessive deposits or withdrawals.

Bonus and Promotion Rules

We offer bonuses, promotions, and rewards on the Platform. These are subject to change at any time without notice. Check our website for current bonus and promotion terms.

Wagering and Gameplay Conditions

When playing games:

  • Ensure you have a stable internet connection.
  • Understand the rules of each game before participating.
  • Set deposit limits if needed (see "Responsible Gambling Expectations").

Bonus Abuse Prevention

We may limit or cancel bonuses if we suspect abuse, including but not limited to:

  • Raising multiple accounts for bonus purposes only.
  • Creating secondary accounts using stolen or compromised login credentials.

Verification before Withdrawals

In the unlikely event of a withdrawal option being offered at a later date:

  • We will inform you when verification is required.
  • You must provide documentation to verify your identity and address.

Processing and Review Procedures

We reserve the right to review transactions, bonuses, or account activity for any reason. Our decisions are final, and we may close accounts without notice if necessary.

Responsible Gambling Expectations

If you feel you have a gambling problem:

  • Use our responsible gaming tools (see "Tools" below).
  • Set deposit limits, session reminders, time-outs, or self-exclude your account.
  • Consider contacting support for additional assistance.

Self-Exclusion and Account Restrictions

To protect yourself from excessive gaming:

  • Self-exclude your account using the "Responsible Gaming" menu on our website (available 24/7).
  • Contact us to request temporary or permanent restrictions.

Game Fairness and RNG Systems

Our games use Random Number Generation (RNG) systems, which we audit regularly. These ensure fairness and randomness in gameplay outcomes.

Technical Interruptions or Voided Gameplay

We will not be liable for any technical issues or game interruptions that may affect your gaming experience. You understand that voiding or altering transactions is our sole discretion.

Suspension or Closure of Accounts

If you breach these Terms, we reserve the right to:

  • Suspend or close your account without notice.
  • Refund Twists, if applicable.
  • Cancel any ongoing bonuses, promotions, or rewards.

Intellectual Property and Platform Ownership

All intellectual property rights, including but not limited to copyrights, trademarks, patents, trade secrets, know-how and design rights related to our platform are owned by us (or third parties that license them to us).

Limitation of Liability

We do not guarantee any specific gaming experience or winnings. We will not be liable for indirect, special, incidental, consequential, punitive or exemplary damages.

Modification of Terms

These Terms may change at any time without notice. Please check our website regularly for updated terms and conditions.

Contact or Support Guidance

If you have a complaint, concern, or need assistance:

  • Contact support via the "Help" menu on our platform.
  • Email us.

Please note that this is a summary of Terms & Conditions. In case of conflict between these terms and local laws and regulations, we will adhere to applicable standards.

These terms were last reviewed 2023-02-20