Privacy Policy

Privacy Policy

Collection and Use of Personal Information

GameTwist (Novomatic) collects information to provide a safe, efficient, and customized experience for our users. We may collect personal data from you when you create an account or use our services. This information is necessary to deliver the requested features, respond to inquiries, and maintain a secure platform.

We gather and store information such as:

• Account registration details (e.g., username, password)
• Device and browser type
• Usage analytics (e.g., game history, login data)
• Cookies and tracking technologies for marketing purposes

Device and Browser Information

When you access our services, we may collect device and browser-specific data. This information helps us optimize the user experience and diagnose technical issues:

• Device type (mobile/tablet/desktop)
• Operating system version
• Browser type (including browser extensions installed)

This data does not include any personally identifiable details.

Cookies and Tracking Technologies

GameTwist (Novomatic) uses cookies to enhance your online experience, remember settings, and track usage patterns. Cookies help us tailor our services according to individual preferences:

• Persistent cookies: These are stored on your device for a specified period or until manually deleted.
• Session-based cookies: These expire when you close the application.

We may also employ tracking technologies (e.g., web beacons) from third-party partners to measure and analyze usage, ensuring compliance with applicable regulations.

Communication Preferences

You have control over how we contact you:

• Marketing preferences can be adjusted in your account settings
• Unsubscribe from promotional emails or messaging services

Please note that adjusting marketing preferences does not remove all communication; essential notifications related to the platform's operation will continue to be sent.

Data Storage and Retention

GameTwist (Novomatic) retains user data for as long as needed:

• Data collected is kept up-to-date, complete, and accurate
• Regularly reviewed and audited to ensure it remains relevant

To learn more about our retention policies or request information deletion, please contact us via email at GameTwist.

Account Security and Protection

Your account security is our top priority. To prevent unauthorized access:

• Use a strong password (at least 12 characters long)
• Enable two-factor authentication for extra protection
• Regularly review account settings and personal details

In case of suspected malicious activities, your account may be locked or suspended to ensure safety.

Account Access and Password Protection

To maintain the security of our users' accounts:

• Use a password that is difficult for others to guess
• Never share your login credentials with anyone
• Update your password regularly (at least every 60 days)

We will never ask you to provide sensitive information via email or messaging services.

Data Correction or Deletion Requests

If you need assistance with correcting personal details, adjusting marketing settings, or deleting stored data:

1. Reach out to our support team
2. Provide detailed information about your request

Our dedicated staff will assist with resolving any questions regarding user account changes.

Third-Party Services and Integrations

GameTwist (Novomatic) may collaborate with third-party service providers to enhance functionality, ensure compliance, or improve the overall experience:

• Data shared is based on necessary access requirements
• We comply with data protection laws for integrations

When collaborating with third parties, GameTwist (Novomatic) emphasizes clear communication about:

1. Sharing of user information (if applicable)
2. Reasonable handling and storage measures taken by partner service providers